FAQ

What products do you sell?

We sell printed apparel including T-shirts, hoodies, and sweatshirts (jumpers) for adults and kids, featuring original graphic designs.

Are your products made to order?

Yes. All items are printed after you place your order. This helps reduce waste and allows us to offer a wide variety of designs.

Can I request a color or design change?

If you would like a small change, please contact us before placing your order. We will confirm if your request is possible.

Orders placed without prior contact will be printed as shown in the product images.

How do I choose the right size?

Please refer to the size guide images on each product page.
If you are between sizes, we recommend choosing the next size up.

How long does shipping take?

• Processing time: 1–3 business days

• Delivery time: depends on your location and shipping method selected at checkout

Tracking details are sent once your order is dispatched.

Do you ship internationally?

Yes, we ship to many countries.
Shipping rates and delivery times are shown at checkout.

Do you accept returns or exchanges?

Because all items are made to order, we do not accept returns or exchanges for incorrect size or change of mind.

If your item arrives damaged or with a printing issue, please contact us within 48 hours of delivery with clear photos, and we will arrange a replacement or refund.

Can I cancel or change my order?

If your order has not yet entered production, we may be able to cancel or change it.
Please contact us as soon as possible after placing your order.

How should I wash my garment?

• Wash inside out

• Cold machine wash

• Do not bleach

• Do not iron directly on the print

• Tumble dry low or air dry

Always follow the care label on the garment.

How can I contact you?

You can reach us through the Contact page or by emailing us.
We usually reply within 24 hours on business days.