RETURNS & REFUNDS
Returns & Exchanges
We accept returns or exchanges only if:
- The item arrives damaged
- You received the wrong product
- There is a printing defect or production issue
Customers must contact us within 48 hours of delivery and provide clear photos of the issue.
Non-Returnable Situations
We do not accept returns or exchanges for:
- Change of mind
- Incorrect order selection by the customer
- Minor colour differences caused by screen settings
Refund Process
Approved refunds are processed after reviewing the issue and may take several business days depending on the payment method.
Replacement Orders
If a replacement is approved, we will arrange a new product shipment as quickly as possible.